Returns & Exchanges

Due to the perishable nature of our products, Candy Warehouse cannot accept returns on food items to ensure the safety and health of all our customers. If your order arrived damaged or incorrect, please contact our sweet support team within 48 hours of delivery for a resolution.

Return Process

• 1.
  Inspect Your Delivery

  Carefully examine your candy haul upon arrival to ensure everything is present and in perfect condition before opening any individual packages.

• 2.
  Document Issues

  If you notice damage or received the wrong treats, take clear photos of the shipping box and the affected items to help us process your claim.

• 3.
  Contact Support

  Email our customer service team with your order number and photos; we will review your request for a refund or replacement within 2 business days.

• 4.
  Receive Resolution

  Once approved, we will issue a credit to your original payment method or expedite a fresh shipment of sweets to your doorstep at no extra cost.